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29 February 2024

How a Messenger chatbot increased the number of BASE users who reload digitally

THoMer Dennis caught up with Femke De Roo (BASE) and Gertjan Dewaele (Ingenico) over coffee, to look back on their joint project: a telecom chatbot with integrated payment in Messenger, a first in Belgium.

Interested in building your own chatbot? Get started with our easy-to-apply BotCanvas, a template that helps you to identify opportunities and pitfalls.